Our Appointment Setting Training Course
If you need to set up appointments for yourself or your colleagues, our appointment setting training course is a great place to start.
"Whether it's cold calling, objection handling, or expectation management, they have all the necessary knowledge to help organisations to drive their sales." - Dr Sanjay Singhvi, Director, System Analytic (a WPP Company)
We'll take you through all the steps you’ll need to consider before the first call, including initial list building, research, getting into the right mindset and call planning. It covers how to handle gatekeepers, how to open the discussion with your prospect, and how to navigate the discussion and answer their questions and objections to successfully book a meeting.
We’ll also cover the steps you need to take following a call – and the ways you can confirm the call to ensure attendance. At the end of our course, you’ll be equipped with principles and techniques that will allow you to succeed.
Typical course content
- Identifying your ideal client
- Data protection considerations
- Getting into the right mindset
- Getting from the gatekeeper to the decision makers
- Opening discussions with a decision maker
- Effectively navigating your discussion
- Overcoming objections to book a meeting
- Post call actions
Let's have a quick chat
If you're a business looking for training for your staff, we can create an in-house course at your preferred location to address your specific needs - and if you're an individual that needs help we can provide one-to-one telephone coaching at our office or remotely.
Let's talk and see how we can help; please click the black 'Book a call now' button below, fill out our contact form - or call 020 7099 9423.
"Jon and his team have the skills, knowledge and experience to help organisations to really drive their growth."
"Enormously helpful in establishing a sound approach to business development."
"A thoroughly professional service which played a major contribution to the subsequent growth of the business."
"Jon is great to work with and a real stickler for tiny details whilst also constructively critiquing the broad picture of where a business is headed."
"Jon is easy to work with... I'd be happy to recommend his services."
"Jon has a great approach to working with clients and prospects alike."
"I have no hesitation in recommending their services."
"Looking forward to working with you again in 2020!"