Our Objection Handling Training Course

If you find you need to handle objections in your sales, lead generation or business development role you’re unsurprisingly not alone...

"Whether it's cold calling, objection handling, or expectation management, they have all the necessary knowledge to help organisations to drive their sales." - Dr Sanjay Singhvi, Director, System Analytic (a WPP Company)

Objections are an inevitable part of lead generation, sales and business development but how you handle them can make a big difference to your success and how you're perceived by the prospect.

Our objection handling training course is designed to help you to handle objections in a non-confrontational way that helps develop your credibility rather than damage it; we often start by looking at things from the prospects perspective and preparing for possible objections.

We’ll go on to talk about owning objections and sing them to your advantage - how some people handle objections and what you should do instead - and what to do if you find yourself outside of your comfort zone.

Typical course content

  • How to identify likely objections
  • Preparing for objections
  • Owning objections before they own you
  • How to handle objections (the wrong way)
  • How to handle objections (the right way)
  • Effective listening, questioning and communication techniques
  • What to do if you get stuck

Let's have a quick chat

If you're a business looking for training for your staff, we can create an in-house course at your preferred location to address your specific needs - and if you're an individual that needs help we can provide one-to-one telephone coaching at our office or remotely.

Let's talk and see how we can help; please click the black 'Book a call now' button below, fill out our contact form - or call 020 7099 9423.

"Jon and his team have the skills, knowledge and experience to help organisations to really drive their growth."
DR SINGHVI, DIRECTOR, SYSTEM ANALYTIC (A WPP COMPANY)

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"Enormously helpful in establishing a sound approach to business development."
TIM MACFARLANE, DIRECTOR,
FEATURIST

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"A thoroughly professional service which played a major contribution to the subsequent growth of the business."
DIRECTOR
APOTHECOM SCOPEMEDICAL

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"Jon is great to work with and a real stickler for tiny details whilst also constructively critiquing the broad picture of where a business is headed."
FRANCIS BOOTH, HEAD OF PRODUCT, CADENZABOX

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"Jon is easy to work with... I'd be happy to recommend his services."
PHIL WESTCOTT, DIRECTOR, FILAMENT AI

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"Jon has a great approach to working with clients and prospects alike."
BEC CHELIN, MD, MANIFEST MANCHESTER

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"I have no hesitation in recommending their services."
DIRECTOR
GfK NOP

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"Looking forward to working with you again in 2020!"
MATTHEW NIXON, DIRECTOR, MOLZANA

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