Our Telemarketing Training Course

If it’s your job to market your business using the telephone - our telemarketing training course will help you to make the right impact with your ideal customer.

"Whether it's cold calling, objection handling, or expectation management, they have all the necessary knowledge to help organisations to drive their sales." - Dr Sanjay Singhvi, Director, System Analytic (a WPP Company)

We know that telemarketing can still be incredible effective when done right - and we also know what it takes to do it right, because we spent years doing it ourselves!

Our telemarketing training is aimed at helping you to make that first impression count, to make you stand out from the crowd - and to help you and your business to be remembered for the right reasons.

Typical course content

  • Targeting the right audience on the right topic
  • Data protection considerations
  • How to frame your offering in a way that demonstrates value and/or differentiation
  • How to handle receptionists and other gatekeepers
  • How to create and deliver a compelling introduction over the phone
  • Preempting¬†and managing objections
  • How to identify and agree an appropriate nurturing strategy

Let's have a quick chat

If you're a business looking for training for your staff, we can create an in-house course at your preferred location to address your specific needs - and if you're an individual that needs help we can provide one-to-one telephone coaching at our office or remotely.

Let's talk and see how we can help; please click the black 'Book a call now' button below, fill out our contact form - or call 020 7099 9423.

"Jon and his team have the skills, knowledge and experience to help organisations to really drive their growth."
DR SINGHVI, DIRECTOR, SYSTEM ANALYTIC (A WPP COMPANY)

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"Enormously helpful in establishing a sound approach to business development."
TIM MACFARLANE, DIRECTOR,
FEATURIST

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"A thoroughly professional service which played a major contribution to the subsequent growth of the business."
DIRECTOR
APOTHECOM SCOPEMEDICAL

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"Jon is great to work with and a real stickler for tiny details whilst also constructively critiquing the broad picture of where a business is headed."
FRANCIS BOOTH, HEAD OF PRODUCT, CADENZABOX

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"Jon is easy to work with... I'd be happy to recommend his services."
PHIL WESTCOTT, DIRECTOR, FILAMENT AI

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"Jon has a great approach to working with clients and prospects alike."
BEC CHELIN, MD, MANIFEST MANCHESTER

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"I have no hesitation in recommending their services."
DIRECTOR
GfK NOP

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"Looking forward to working with you again in 2020!"
MATTHEW NIXON, DIRECTOR, MOLZANA

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